I am a mixed methods researcher with over 8 years of experience in survey & experimental design, data management, data analysis, research report writing, and presentations to diverse stakeholders. Through my expertise in human-centered research, I conduct multidisciplinary studies to (1) learn more about how people think, feel, and behave to promote positive user and customer experiences, and (2) lend data-driven insights to make a meaningful business impact and scale user & customer growth.

I earned my Ph.D. in Social Psychology from UCLA in 2023, where I investigated the roles of empathy, social support, conflict, and stress on the quality of close relationships and personal wellbeing. My work has been published in journals such as Frontiers in Psychology, and I have chaired symposia at major conferences including The Society of Personality and Social Psychology (SPSP).

I also run a small e-commerce side-hustle during my spare time, and enjoy swimming, running, and playing piano for fun.

EXPERIENCE

Project Manager & UX Researcher | Rvnway

June 2023 – present

UX/CX & Market Researcher | Sage Outcomes

March 2023 – present

Mixed Methods UX Researcher | Anele UX & Product Design Studio

June 2022 – July 2023

UX Researcher | Match.com (via Interactive Corps)

Nov. 2020 – Dec. 2021

Social Psychology Researcher | UCLA Psychology Department

2016 - 2023

TECHNICAL SKILLS

  • Survey Research & Design

  • Behavioral & Experimental Research

  • Statistical Analysis (t-tests, Regression, ANOVA, Multivariate testing, Chi-squared tests, Multilevel Modeling, Mixed Models, Mediation, Moderation)

  • In-Depth Interviews, Focus Groups & Usability Testing

  • Data Visualization & Research Report Writing/Presenting

  • Behavioral Coding & Thematic Analysis

  • Participant Sampling & Recruitment

  • Data & Vendor Management

SOFT SKILLS

  • Strong & Personable Communicator

  • Compelling Storyteller & Presenter

  • Empathetic to Users, Stakeholders, & Business Needs

  • Both Independently Capable & Highly Collaborative

  • Expert Multitasker & Leader Across Multiple Projects

  • Fun to be Around While Maintaining High Productivity

ADDITIONAL SKILLS

  • E-commerce Business Management

  • Fluent in Mandarin

  • Literature Reviews